A valid Return Authorization Number (R/A) is required. YJ USA will assign a R/A to you based on the information you provide on the warranty claim form. YJ USA does not accept shipments without a valid R/A number.
The part is the subject of your claim must be packaged in a single box, strong enough to withstand the stress of shipping. YJ USA will not accept multiple boxes, partial shipments, opened or damaged boxes. Include a copy of your warranty claim form and copy of original sales receipt inside the box to help identify the claim should the shipping label become damaged in transit. Ship the package freight prepaid to the following address. YJ USA will not accept C.O.D.
Trampoline Warranty Claims
Attn: (insert your R/A number here)
3970 Lindbergh Drive
Addison, TX 75001
In the case of a damaged frame, the complete frame, including all the broken and non-broken part(s), must be returned. YJ
USA's engineering department will inspect the entire frame for damage or stress that may not clearly be visible. The inspection gives our engineers important data that will confirm the cause of the damage to the component. Storm damage or damage caused by unauthorized repair work are not covered by the product warranty.
Bazoongi ProJump, JumpKing, Lifestyles USA, & Orbounder are registered trademarks of YJ USA Corporation.
By selecting "Download Warranty Form" you acknowledge that you have read and understand the Limited Warranty & Claim Procedure, and agree to its terms.
Note: The Limited
Warranty Form requires Adobe Reader.
